Support Knowledgebase

Note: Not all devices support the Camera app or taking photos and videos with a built-in camera.

Which volume levels can I set?

You can adjust several volume level settings on your HP webOS device. When you adjust a volume level setting, your device saves the setting, so the next time you perform the same action, the volume level is right where you left it.

You can set unique volume levels for the following items:

Skype calls: When you?re on a call, the volume button adjusts the speaker or headset volume, so you can control the volume of the person?s voice on the other end of the call. When setting the Skype call volume, the volume icon is a speaker or headset, depending on which method you?re using for the call.

Ringtones and alarms: When you?re not on a Skype call or playing a media file, the volume button adjusts the volume of the alarm tones you set in the Clock app. When setting the ringtone volume, the volume icon is a bell.

Media files: When you?re playing a media file, such as music, audio on a web page or watching videos with sound, the volume button adjusts the volume of the media file. You can set the volume separately for the speaker and headset. When setting the media volume for the speaker, the volume icon is a bell. When setting the media volume for a headset, the volume icon is a musical note.

System sounds: System sounds include transition sounds, notification alerts, and the camera shutter click. To set the volume level for system sounds, you must use the Sounds & Ringtones app (see Select system sounds and vibrate settings). The volume button does not adjust the volume of system sounds.

Use the volume button

• Press the volume button on the side of your device. The volume adjusts based on the situation (see the previous section, Which volume levels can I set?, for details).

* Volume

Select system sounds and vibrate settings

You can set the volume for system sounds and keyboard clicks or turn them off completely. You can also set whether the device vibrates whenever a sound would normally play and whether the Beats Audio profile is enabled.

1. Open Sounds & Ringtones .
2. Under Sounds, set any of the following:
   
   System Sounds: Turn system sounds on or off for actions such as transitions, notifications, event reminders, and the camera shutter. Set the volume of system sounds by dragging the Volume slider.
   
   
   
   Keyboard Clicks: Turn keyboard sounds on or off. Set the volume of keyboard sounds by dragging the Volume slider.
   
   
   
   Ringtone: Select a file from the ringtones folder as a ringtone, and set the ringtone volume by dragging the Ringtone Volume slider.
   
   
3. In Vibrate, tap On or Off to turn the vibrate setting on or off. The vibrate option can be turned on even when sounds are off.

   Note The device does not vibrate when it is on the HP Touchstone charging dock.

4. In Beats Audio, tap On or Off to turn the Beats Audio profile on or off.

Select a file from the ringtones folder as a ringtone

If you pair your device with an HP webOS smartphone, you can answer calls made to your smartphone directly on your device. You can select a ringtone for calls your receive on your device.

1. Open Sounds & Ringtones .
2. Tap the displayed ringtone to open the full list of tones.
3. Tap a tone. Tap to preview it.
4. To set the ringtone volume, drag the Ringtone Volume slider.
5. Throw the card off the screen to set the ringtone.

Add a new ringtone

If you pair your device with an HP webOS smartphone, you can answer calls made to your smartphone directly on your device. You can select a ringtone for calls your receive on your device.

You can add a file in any of the following file types as a ringtone for your device: MP3, AAC, AAC+, AMR, QCELP, or WAV. How to use the file as a ringtone depends on the following: the file type, how you obtain the file, and whether you want to use the file as a ringtone only, or play it in the Music app.

You can obtain files to use as ringtones in any of the following ways:

• Download a ringtone from one of the many ringtone apps in HP webOS App Catalog (see Using HP App Catalog ).
• Copy a file from your computer (see Using USB Drive mode to transfer files ).

To use an AMR or QCELP file as a ringtone, the file must be stored in the ringtones folder on your device?s USB drive. Here?s how to get the file into the correct folder:

• Files downloaded from App Catalog: The file is placed in the ringtones folder automatically.
• Files copied from your computer: You must use USB drive mode to place the file in the ringtones folder.

To use a file in the ringtones folder as a ringtone, see Select a file from the ringtones folder as a ringtone.

For MP3, AAC, AAC+, and WAV files, you have two options:

• To use the file as a ringtone only: Place the file in the ringtones folder (see Using USB drive mode to transfer files ). If the file is already on your device, connect your device to your computer, navigate to the file, and move the file to the ringtones folder. If you download a file from a ringtone app in App Catalog, it is automatically placed in the ringtones folder. To use a file in the ringtones folder as a ringtone, see Select a file from the ringtones folder as a ringtone.
• To both use the file as a ringtone and listen to the file in the Music app: Copy the file to your device and place the file in any folder on your device?s USB drive except ringtones (see Using USB drive mode to transfer files ). To use the file as a ringtone, follow the steps in Select a song as a ringtone.

Select a song as a ringtone

If you pair your device with an HP webOS smartphone, you can answer calls made to your smartphone directly on your device. You can select a song to use as the ringtone for calls your receive on your device.

1. Open Sounds & Ringtones .
2. Tap the displayed ringtone to open the full list of tones.
3. Tap .
4. Tap to the right of a song title to preview it.
5. Tap the song title to add it to your ringtone list.
6. Tap the song title to select it as your ringtone.
7. To set the ringtone volume, drag the Ringtone Volume slider.

Which volume levels can I set?

You can adjust several volume level settings on your HP webOS device. When you adjust a volume level setting, your device saves the setting, so the next time you perform the same action, the volume level is right where you left it.

You can set unique volume levels for the following items:

Phone calls: When you?re on a call, the volume button adjusts the earpiece, speakerphone, or headset volume, so you can control the volume of the person?s voice on the other end of the call. When setting the call volume, the volume icon is an earpiece, speaker, or headset, depending on which method you?re using for the call.

Ringtones and alarms: When you?re not on a call or playing a media file, the volume button adjusts the volume of the sound that plays when your phone rings and the alarm tones you set in the Clock app. When setting the ringtone volume, the volume icon is a bell.

Media files: When you?re playing a media file, such as music, audio on a web page or watching videos with sound, the volume button adjusts the volume of the media file. When setting the media volume, the volume icon is a musical note.

System sounds: System sounds include transition sounds, notification alerts, and the camera shutter click. To set the volume level for system sounds, you must use the Sounds & Ringtones app (see Select system sounds and vibrate settings). The volume button does not adjust the volume of system sounds.

Use the volume button

• Press the volume button on the side of your phone. The volume adjusts based on the situation (see the previous section, Which volume levels can I set?, for details).

* Volume

What does the ringer switch do?

The ringer switch enables you to turn sounds on and off. When the ringer switch is on, your device plays all sounds according to the settings you selected in Sounds & Ringtones (see Select system sounds and vibrate settings). When the ringer switch is off (red shows next to switch) it silences the following sounds:

• Ringtones?your phone won?t ring in the middle of a movie or meeting
• System sounds, including reminders you add to Calendar events

Select system sounds and vibrate settings

You can set the volume for system sounds or turn them off completely. You can also set whether the device vibrates when you receive a call or notification.

1. Open Sounds & Ringtones .
2. In Ringer Switch Off, tap Vibrate or Mute to set whether your device vibrates, to alert you of incoming calls and notifications, when the ringer switch is off.
3. Under Ringer Switch On, set any of the following:
   
   Rings & Alerts: Select Sound & Vibrate or Sound.
   
   
   
   Ringtone: Select the ringtone for incoming calls, and set the ringtone volume by dragging the Ringtone Volume slider.
   
   
   
   System Sounds: Turn system sounds on or off for actions such as transitions, notifications, event reminders, and the camera shutter. Set the volume of system sounds by dragging the Volume slider.
   
   

   Note The device does not vibrate when it is on the Touchstone charging dock.

Select the ringtone for incoming calls

The ringtone you select here applies globally to all incoming calls. You can also set a unique ringtone for a contact (see Add a ringtone to a contact).

1. Open Sounds & Ringtones .
2. Tap the displayed ringtone to open the full list of tones.
3. Tap a tone. Tap to preview it.
4. Throw the card off the screen to set the ringtone.

Add a new ringtone

To add new ringtones, you first need to move audio files in a supported format (MP3, AAC, AAC+, AMR, QCELP, or WAV) from your computer onto your device. Any MP3 files you already have on your device (like files downloaded from Amazon MP3) can be used as ringtones, as long as the files are located in the ringtones folder on your device. To find the ringtones folder, open the Launcher, tap Sounds & Ringtones, then tap Ringtones.

Ringtones that are distributed by your wireless service provider are not compatible with your webOS device.

To place audio files in the Ringtone folder on your device, put your device in USB Drive mode and then move or copy the audio files to the Ringtone folder on your device. See How to use USB Drive mode.

Select a song as a ringtone

You can add a song as the ringtone for your device. The ringtone you select here applies globally to all incoming calls. You can also set a unique ringtone for a contact (see Add a ringtone to a contact).

1. Open Sounds & Ringtones .
2. Tap the displayed ringtone to open the full list of tones.
3. Tap .
4. Tap to the right of a song title to preview it.
5. Tap the song title to add it to your ringtone list.
6. Tap the song title to select it as your ringtone.
7. Use the back gesture to get to the Ringtone Volume slider, and then tap, hold, and drag the slider to change volume.

Add a ringtone to a contact

This is the ringtone that sounds when this contact calls you.

1. While creating or editing a contact, tap Set a ringtone.
2. Tap to preview the ringtone.
3. Tap the ringtone. To use a music file as a ringtone, tap and tap the file name.
4. Tap Done.

   Tip To change the ringtone for a contact, open contact entry, tap Edit, tap the ringtone and tap Change Ringtone and then perform the back gesture. Delete Ringtone deletes the ringtone from the contact, not from the list of available ringtones.

Which volume levels can I set?

You can adjust several volume level settings on your webOS phone. When you adjust a volume level setting, your phone saves the setting, so the next time you perform the same action, the volume level is right where you left it.

You can set unique volume levels for the following items:

Phone calls: When you?re on a call, the volume button adjusts the earpiece, speakerphone, or headset volume, so you can control the volume of the person?s voice on the other end of the call. When setting the call volume, the volume icon is an earpiece, speaker, or headset, depending on which method you?re using for the call.

Ringtones and alarms: When you?re not on a call or playing a media file, the volume button adjusts the volume of the sound that plays when your phone rings and the alarm tones you set in the Clock app. When setting the ringtone volume, the volume icon is a bell.

Media files: When you?re playing a media file, such as music, audio on a web page or watching videos with sound, the volume button adjusts the volume of the media file. When setting the media volume, the volume icon is a musical note.

System sounds: System sounds include transition sounds, notification alerts, and the camera shutter click. To set the volume level for system sounds, you must use the Sounds & Ringtones app (see Select system sounds and vibrate settings). The volume button does not adjust the volume of system sounds.

Use the volume button

• Press the volume button on the side of your phone. The volume adjusts based on the situation (see the previous section, Which volume levels can I set?, for details).

* Volume

What does the ringer switch do?

The ringer switch enables you to turn sounds on and off. When the ringer switch is on, your phone plays all sounds according to the settings you selected in Sounds & Ringtones (see Select system sounds and vibrate settings). When the ringer switch is off (red shows next to switch) it silences the following sounds:

• Ringtones?your phone won?t ring in the middle of a movie or meeting
• System sounds, including reminders you add to Calendar events

Select system sounds and vibrate settings

You can set the volume for system sounds or turn them off completely. You can also set whether the phone vibrates when you receive a call or notification.

1. Open Sounds & Ringtones .
2. In Ringer Switch Off, tap Vibrate or Mute to set whether your phone vibrates, to alert you of incoming calls and notifications, when the ringer switch is off.
3. Under Ringer Switch On, set any of the following:
   
   Rings & Alerts: Select Sound & Vibrate or Sound.
   
   
   
   Ringtone: Select the ringtone for incoming calls, and set the ringtone volume by dragging the Ringtone Volume slider.
   
   
   
   System Sounds: Turn system sounds on or off for actions such as transitions, notifications, event reminders, and the camera shutter. Set the volume of system sounds by dragging the Volume slider.
   
   

   Note The phone does not vibrate when it is on the Touchstone charging dock.

Select the ringtone for incoming calls

The ringtone you select here applies globally to all incoming calls. You can also set a unique ringtone for a contact (see Add a ringtone to a contact).

1. Open Sounds & Ringtones .
2. Tap the displayed ringtone to open the full list of tones.
3. Tap a tone. Tap to preview it.
4. Throw the card off the screen to set the ringtone.

Add a new ringtone

To add new ringtones, you first need to move audio files in a supported format (MP3, AAC, AAC+, AMR, QCELP, or WAV) from your computer onto your phone. Any MP3 files you already have on your phone (like files downloaded from Amazon MP3) can be used as ringtones, as long as the files are located in the ringtones folder on your phone. To find the ringtones folder, open the Launcher, tap Sounds & Ringtones, then tap Ringtones.

Move audio files to your phone by doing one of the following:

• With your phone in USB Drive mode, add audio files to the Ringtone folder on your phone. See How to use USB Drive mode.
• Use Media Sync mode to sync songs from iTunes. See Using media sync to synchronize photos, music, and videos through iTunes.

Select a song as a ringtone

You can add a song as the ringtone for your phone. The ringtone you select here applies globally to all incoming calls. You can also set a unique ringtone for a contact (see Add a ringtone to a contact).

1. Open Sounds & Ringtones .
2. Tap the displayed ringtone to open the full list of tones.
3. Tap .
4. Tap to the right of a song title to preview it.
5. Tap the song title to add it to your ringtone list.
6. Tap the song title to select it as your ringtone.
7. Use the back gesture to get to the Ringtone Volume slider, and then tap, hold, and drag the slider to change volume.

Add a ringtone to a contact

This is the ringtone that sounds when this contact calls you.

1. While creating or editing a contact, tap Set a ringtone.
2. Tap to preview the ringtone.
3. Tap the ringtone. To use a music file as a ringtone, tap and tap the file name.
4. Tap Done.

   Tip To change the ringtone for a contact, open contact entry, tap Edit, tap the ringtone and tap Change Ringtone and then perform the back gesture. Delete Ringtone deletes the ringtone from the contact, not from the list of available ringtones.