Before you can initiate a HotSync operation, the HotSync Manager application on your Windows or Mac computer must be turned on.
By default, when you installed the Palm Desktop software, the HotSync Manager is set to turn itself on every time you start your computer. However, if you have changed this option or manually turned off HotSync Manager, you will need to turn it back on again.
Windows
- From the Windows Start Menu, click on Programs.
- Click on Palm (or Handspring, if you have an older device).
- Click on HotSync Manager. This will launch the HotSync Manager application.
After completing these steps, look in the Windows System Tray. You should see the HotSync Manager icon, which looks like a circle with a red arrow and a blue arrow. If you do not see this icon, you may need to re-install the Palm Desktop software (downlad latest version here).
Macintosh
- Go to Mac Hard Drive : Applications : Palm : HotSync Manager Note: If you have an older device, HotSync Manager may be in the "Handspring" folder.
- Double-click on the HotSync Manager application icon to launch it.
Tip: If you can't find the file using the steps above, there's an alternate method: go to the Finder, hit COMMAND + F to invoke the Find command, and search for the words "HotSync Manager." When you've found it, double-click on the HotSync Manager application to launch it. Make a note of the application's location for future reference.
- Make sure the circle for "Enable HotSync software" is filled.
