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Configure your Palm TX for wireless internet (Wi-Fi)

Configure your Palm TX for wireless internet (Wi-Fi)

Article ID: 40507

Using Wi-Fi technology, your TX handheld can connect you to the corporate network during the day, and the wireless network at your home or local coffee shop after work.


Types of Wi-Fi connections

Your T|X handheld's Wi-Fi capabilities include:

  • Private and corporate networks: When you're in range of WI-Fi access points for private networks in a corporation or home, you can connect to the Internet on your handheld. If these networks are secure, you must have the necessary keys to access the network. Once you are on the network, you can browse the Internet, send and receive email, or even access network terminals such as your computer.

  • Public networks: When you're in range of Wi-Fi access points for public networks, such as wireless cafes, libraries and city networks, you can use the networks to browse the Internet or to send and receive email. Some public networks require a subscription fee. Check with the public network provider for details.

  • When you in range of other Wi-Fi devices, such as printers or projectors, you can also create a small network between your handheld and the other device. Be sure to check the user guide for the other Wi-Fi device to learn howto enable ad-hoc networking. To learn more, see your See your Palm device's user guide


What you'll need

Before you get started, make sure you have these things:

What Who has this info Details
Wi-Fi access point Network administrator This is the box to which your handheld's Wi-Fi radio wirelessly connects in order to get network and Internet access. Sometimes you can see Wi-Fi access points hanging on the ceiling or wall. The range varies, but in general, a Wi-Fi network generally provides a range of about 75 to 150 feet in a typical home or office. Physical obstructions (walls, furniture, objects) decrease that range. If you're having trouble finding a place to connect, contact the network administrator to learn where the access points are, and move closer if necessary.
Network name (SSID) Network administrator Sometimes, the network name will automatically appear when your handheld searches for available Wi-Fi networks. For security purposes, the network administrator may choose to hide the name, and it will not appear in the list of networks. Instead, you must manually enter the name in your Wi-Fi preferences.
Encryption key (optional) Network administrator The Wi-Fi network may use encryption, which requires an encryption key to be entered in your handheld's Wi-Fi preferences before you can connect. An encryption key is a series of letters and numbers that enables data to be encrypted and then decrypted so it can be safely shared within a network. Your handheld supports two encryption systems: WEP and WPAPSK.
VPN access (optional) IT department If you're trying to connect to your PC, and it is behind an Internet firewall, you may need VPN access before you can access your PC.
Channel (for ad-hoc networks only) Other device When setting up an ad-hoc (personal) network, the two devices must be using the same channel. If you're connecting to another handheld, you may be able to choose the channel; just be sure to pick the same channel for each device. If you're connecting to a device that doesn't let you choose the channel, such as a printer or projector, refer to the device's user guide to learn which channel to use.


Set up the Wi-Fi connection

  1. Tap Wi-Fi controls on the status bar.

  2. Select the Wi-Fi pick list, and then select On.

  3. Select the Network pick list, and then do one of the following:
    • If the network is listed and does not require an encryption key, select the network. Wait for the connection to finish, and then select Done. You are now connected and this procedure is done.
    • If the network is not listed or if the network requires an encryption key?1;, select Edit Networks and go to the next step.

  4. Add or edit a network:
    • If the network appears on the list, select the network and then select Edit to add encryption key information.
    • If the network does not appear on the list, select Add. The network may be hidden for security purposes. Then, add the network name or SSID if it does not appear. An SSID is required for hidden networks. Consult your network administrator or IT department for more information.

  5. Select the Security pick list, and then select a security option. The security option is determined by the network administrator; if you're not sure which security method the network uses, contact the administrator.

    • None: Your network does not require any encryption settings.
    • WEP: Your network requires WEP encryption.
      1. Select the Key box.
      2. Select the Key Type pick list and select a key type:
        • 40-bit hex Creates a 10-digit hexadecimal number.
        • 40-bit ASCII Creates a five-character string.
        • 40-bit passphrase Creates a variable-length string.
        • 104-bit hex Creates a 26-digit hexadecimal number.
        • 104-bit ASCII Creates a 13-character string.
        • 104-bit passphrase Creates a variable-length string.
      3. If you want to enter more than one WEP key, or you want to generate four WEP keys from a passphrase, check the Four keys box.
      4. Enter the WEP key(s).
      5. If you checked the Four keys box, select an index number from the Key Index pick list, and repeat.
    • WPA-PSK: Your network requires WPA-PSK encryption.
      1. Select the Key box.
      2. Assign a passphrase.
      3. Select OK.

  6. Optional: Manually set your IP or DNS addresses:
    1. Select Details.
    2. Select the Connect to pick list, and then select Access Point (infrastructure).
    3. Select Advanced.
    4. Select the IP Address or DNS Server pick list, and then select Manual.
    5. Enter the IP address or DNS server information.
    6. If you want to use a preamble, check the Use short preamble box.
    7. Select OK.

  7. Select OK and then select Done. You can now connect to the network any time you are within range of the access point.

At this point, if the network provides Internet access, you can surf the web or check your email using the Wi-Fi connection.


HotSync wirelessly over the network

Imagine your desk and workstation without cable clutter. Wi-Fi technology on your handheld can replace the USB sync cable if your desktop computer is on the network and you're in range of an Wi-Fi access point.

  1. Before you can synchronize wirelessly, you must synchronize at least once with your computer using the USB sync cable.

  2. Make sure you've set up a Wi-Fi network connection (see above). Also ensure that your handheld's Wi-Fi connection is on.

  3. If your computer is behind your company's Internet firewall, you may need to set up a virtual private network (VPN). Check with your system administrator for information. See your handheld's user guide, the chapter titled "Sending and Receiving Email Messages" (it has a section about VPN).

  4. Go to Applications and select HotSync.

  5. Tap the box for Network, and make sure the network service box is set to Wi-Fi.

  6. Tap the HotSync icon to begin synchronization.

  7. Having trouble? Not synchronizing? Your handheld's user guide contains additional setup steps to help you synchronize over a Wi-Fi connection. See the chapter titled "Making Wi-Fi Wireless Connections."