Check your warranty and learn about your repair options.
Warranty
This product is covered under a limited warranty for 1 year. Eligible in-warranty repairs are offered at no charge for one year from the date of original purchase. You may be responsible for shipping charges. The warranty does not cover damage resulting from certain events or conditions. Please review your warranty for more information.
Repair
In warranty repair:
If you subscribe to a Sprint insurance plan, repairs for Sprint-branded smartphones are handled by Sprint. Please contact Sprint to arrange for in-warranty service.
- Call Sprint: Dial *2 from Sprint phone - or (888) 211-4727 from any phone
- If you don't have insurance you can contact Palm for in-warranty support. Learn more.
Out of warranty repair:
If the damage to your device falls outside warranty coverage, or if your device is no longer covered under the limited warranty period, you can arrange for an out-of-warranty repair.
Cost: $199 US ($249 CAN)
Check repair status: If you have already started a repair with Palm, use our online repair status check:
