Palm Pre and Pre Plus O2

Palm Pre and Pre Plus O2

Lifecycle phase: Mature. Release: October 2009. About Lifecycles.

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Palm Support : Palm Pre and Pre Plus O2 -

Reach the support resource that is right for you.

Contact Support

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Live Chat with Technical Support

Discuss your issue with an expert - easily, securely and instantly.

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Speak with O2

O2 can help you with device setup, synchronization and troubleshooting. Talk to a trained O2 agent and solve your issue over the phone.

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Call us for technical support (English)
Telephone support from our Technical Support centres is offered on a chargeable basis. Speak with an expert about device setup, installation, or ongoing maintenance. Fee is waived if you're within 90 days of purchase, or if your issue results in a repair order being created.

Hours of operation: 09:00 to 06:00 (local business hours)

  • UK: 020 7660 0950
  • Denmark: 3544 5573
  • Finland: 09 8171 000
  • Ireland: 01 605 8382
  • Norway: 2 350 0093
  • South Africa: 0800 995 070
  • Sweden: 08 519 92029

Palm is now HP - same phone numbers & services - learn more
Palm continues to offer the support services above for its webOS, Palm OS and Windows Mobile products.

Repair Services

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Check your warranty and learn about your repair options.

1. Warranty

This product is covered under a limited warranty for 2 years. Eligible in-warranty repairs are offered at no charge for two years from the date of original purchase. You may be responsible for shipping charges. The warranty does not cover damage resulting from certain events or conditions. Please review your warranty for more information.

2. Repair

In Warranty Repairs

To arrange for in-warranty service on your device, please contact us. If the technician determines that a repair is needed on your device, you will not be charged for the call.

Hours of operation: 09:00 to 17:30 (local business hours)

  • UK: 020 7660 0950
  • Denmark: 3544 5573
  • Finland: 09 8171 000
  • Ireland: 01 605 8382
  • Norway: 2 350 0093
  • South Africa: 0800 995 070
  • Sweden: 08 519 92029

Out of Warranty (Chargeable) Repairs

If the damage to your device falls outside warranty coverage, or if your device is no longer covered under the limited warranty period, you can arrange for a chargeable repair.

Hours of operation: 09:00 to 17:30 (local business hours)

  • UK: 0207 867 0108
  • Denmark: 3544 5573
  • Finland: 09 8171 000
  • Ireland: 01 605 8382
  • Norway: 2 350 0093
  • South Africa: 0800 995 070
  • Sweden: 08 519 92029