Palm Pre Sprint

Palm Pre Sprint

Lifecycle phase: Mature. Release: June 2009. About Lifecycles.

Palm Support : Palm Pre Sprint
Use USB Drive mode to transfer photos, music, videos, documents, and other files to your webOS device

Use USB Drive mode to transfer photos, music, videos, documents, and other files to your webOS device

Article ID: 19401

Using USB drive mode to transfer files to your device

What is USB drive mode?

You can copy files from a computer to your HP webOS device, and from your device to your computer, by putting your device in USB drive mode.

When your device is in USB drive mode, you can?t make or receive calls or use other wireless features such as email or the web.

After you copy a file to your device, you can open the file if your device has an application that supports the file type:

  • Photos (JPEG, BMP, PNG)
  • Videos (MPEG4, H.263, H.264, MP4, M4V, 3GP, 3GPP, 3G2, 3GP2)
  • Music (MP3, AAC, AAC+, AMR, QCELP, WAV)
  • Microsoft Word (DOC, DOCX), Excel (XLS, XLSX), and PowerPoint (PPT, PPTX)
  • Adobe Acrobat (PDF)

Important Files that you store on the USB drive of your device are not backed up to your online profile, and they cannot sync to any of your online accounts. Be sure to keep a copy of all such files somewhere besides your device just in case you lose your device or you must do a full erase of the info on your device.

Computer system requirements for USB drive mode

To use your device in USB drive mode, your computer must be running one of the following operating systems:?

  • Windows® XP SP3 or higher; Windows Vista® SP1 or higher (32-bit or 64-bit); Windows 7
  • Intel-based Mac with Mac OS® X v10.5 Leopard

?Requirements for free hard drive space may vary. Administrative rights required to install.??

Transferring files with USB drive mode

Before you begin Before you copy files to your device, make sure you are logged in to your HP webOS Account (called Palm profile on some webOS devices) and that you have enough storage space on your device to fit the files. Open Device Info and look at the HP webOS Account field and the Available field.

  1. On your computer, locate the files you want to transfer.
  2. Connect your device to your computer using the USB cable. Connect the USB cable to the side of phone

    HP Veer uses magnetic connectors as shown below:

  3. On your device, tap USB Drive or press Option + Sym + U. On your computer, your device appears as a removable drive.

    Note On a Windows computer, if the Found New Hardware wizard opens, click Cancel to close the wizard.

  4. Open My Computer (Windows XP), Computer (Windows Vista), and double-click the drive representing your device. On an Apple computer, double-click the device icon on the desktop. Then then drag and drop files to your device. The drive displays folders that you can use to organize the files you copy, and you can also create your own folders.

    Note You can put the supported file types, such as MP3 files, in any folder. You don't have to put them in the Music folder in order for your device to recognize them.

  5. To end the connection safely, on a Windows computer, right-click the drive representing your device, and then click Eject. On an Apple computer, drag the icon representing your device to the Trash, which changes to Eject.
  6. Disconnect the USB cable from the computer when it is safe to do so.

Your device automatically looks for supported file types and allows you to access them from applications on your device. It ignores other files that you're storing on the mass storage partition if it does not support their file types (for instance, zip files, or files that are encoded with DRM protection). If you?re unable to open a supported file type on your device, it does not have the proper encoding, and you must open the file on your computer.

Apps to sync playlists, photos, videos and more

Do more with your favorite media files. Easily manage and transfer content on your computer, using third-party sync solutions (sold separately).

More ways to sync