Palm Pre Sprint

Palm Pre Sprint

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Making and receiving calls

Making and receiving calls

Article ID: 25494

Making and receiving calls

You can make and receive calls in a number of ways with your HP webOS device. You can also view information about your calls.

Dial using the onscreen dial pad

The onscreen dial pad is useful when you need to dial numbers that are expressed as letters and when you need large, brightly lit numbers that you can tap.

  1. Open Phone .
  2. Tap the onscreen keys to enter the number.

    Tip Tap the onscreen backspace icon to delete numbers you’ve entered.

    Tip You can paste numbers copied from other applications—for example, from an email message or a memo—into the dial pad.

  3. Tap the dial icon to dial.

Dial using the keyboard

  1. From the Launcher or Card view, use the keyboard to enter the number. You do not need to press the Option key to enter numbers, *, or #.
  2. To dial, tap the number when it appears.

    Tip You can also enter a number with the keyboard when the dial pad is displayed. After entering the number, tap the onscreen dial icon to dial.

Create a speed dial

You can assign a speed dial to any contact phone number. You can assign up to 26 speed dials. You cannot assign 1 (the E key) as a speed dial. The number 1 is reserved for dialing your voicemail system.

  1. Open Contacts .
  2. Search for a contact, and tap the contact name.
  3. Open the application menu, and tap Set speed dial.
  4. Tap the phone number you want to assign a speed dial to, and then tap the key to use as a speed dial. (You may have to scroll to find the key you want.)
    • To assign a currently used speed dial key to a new number, follow the steps for setting a new speed dial for the new number. Tap the key to use, and tap Reassign To Undefined.
    • To remove a speed dial from a number, open the contact, open the application menu, and tap Set Speed Dial. Tap the number, and tap Remove Speed Dial [key letter].

      Tip To insert a two-second pause in the dialing sequence, enter a T where you want the pause to appear. To add a + symbol in the dialing sequence for international dialing, press and hold 0 (zero) in the location where you want the + symbol to appear. To insert a stop in the dialing sequence, enter a P where you want the stop to appear; to dial the next set of numbers after the stop, tap the screen.

Note Local number formatting is currently not supported outside of the United States and Canada.

Dial using a speed dial

In Launcher, Card view, or Phone, press and hold the speed-dial key you assigned to the number.

Dial by contact name

You can look up and dial contacts using universal search.

  1. Open Phone .
  2. Tap the contacts search icon to open Contact Search. Enter a name or initials until the contact you want appears.

    Tip You can set a preference that lets you perform a contact search right from the dial pad, without having to open Contact Search. See Customizing phone settings .

    Did you know? If you press E, R, or any other key that displays both a letter and a number, you see both matching names and numbers onscreen.

    Did you know? If your company uses Microsoft Exchange Server with a Global Address List (GAL), entering the contact search information returns matching results from the GAL as well.

  3. Tap the number.

Redial the last number dialed

  1. Open Phone .
  2. Tap the dial icon. When the number appears at the top of the screen, tap the dial icon again to dial.

Tip You can also open Voice Dial and then say Redial.

Dial by contact name using voice dialing

Voice dialing works with contact entries in the Contacts application that came with your phone.

  1. To open Voice Dial, do one of the following:
    • Open Voice Dial .
    • Press and hold volume.
    • Open Phone and tap and hold the dial icon.
    • If you have a headset connected to your phone, press and hold the button on the headset. This works for both wired headsets and headsets that use Bluetooth wireless technology.

    Note The first time you open Voice Dial, a brief audio tutorial plays explaining how to use the feature.

  2. Say one of the following:
    • The contact’s name
    • The contact’s number
    • The contact’s name and number type (for example, say, “John Smith mobile”).

    Tip You can use voice dialing to call any contact number type except the following: fax, pager, assistant, and radio.

  3. If prompted, provide additional information for the number you want to call.

    For example, if you say a contact name only, and you have multiple phone numbers for that contact, Voice Dial prompts you to say the type of number you want to call. Or, if you say a contact name that matches more than one contact in your contacts list, Voice Dial prompts you to specify which contact you want.

Additional Voice Dial commands: You can say any of the following voice commands when Voice Dial is open:

Voice Dial commands

Say

To

Redial

Redial the last number called

Voicemail

Check voicemail

Repeat

Repeat the last audio prompt

Back or Try again

Go back one step and repeat the preceding audio prompt

Restart, Reset, or Start over

Start from the beginning

Cancel, Stop, or Exit

Exit Voice Dial without making a call

Tip You can also exit Voice Dial by tapping Cancel, pressing and holding volume, throwing the card off the top of the screen, or pressing the button on an attached headset.

Did you know? You can turn on a preference that allows you to use voice dialing when the screen is locked (see Using Screen & Lock ).

Dial your national emergency number

You can dial a national emergency number such as 911, 112, or 999 anytime. Just press power to wake up the screen, and enter the emergency number. You don't have to press the Option key to enter numbers.

If your device is in airplane mode, you don't have to turn airplane mode off to dial a national emergency number.

If you lock your device and select a PIN, dial the emergency number by entering the number in the password field and tapping the dial icon.

If you select a password, however, you must press the Option key twice before entering the number in the password field.

Dial from a web page or message

Your device recognizes most phone numbers that appear in web pages, messages, email, text, or multimedia.

  1. If a phone number appears as an underlined link, tap the number. This displays the dial pad with the number already entered.
  2. Tap the dial icon to dial.

Make a second call

  1. While on a call, tap the add call icon.
  2. Dial the second call.

Answer a call

Do one of the following:

  • If the screen is on when the phone starts ringing, tap the answer call icon.
  • If the screen is off, drag the answer call icon up to unlock the screen and answer the call.
  • If a headset is attached, press the headset button.

Did you know? If you are playing music or a video on your device and a call arrives, playback pauses automatically and resumes when you hang up or ignore the call.

Answer a second call (call waiting)

When a second call notification appears, tap the answer call icon. The first call is put on hold.

To learn how to move between the two calls, see Swap between two calls. To learn how to join the two calls, see Make a conference call.

Ignore a call

To send a call immediately to voicemail, do one of the following:

  • Tap the ignore call icon.
  • Press power twice.

To reply to a caller who is in your Contacts list after you ignore a call, tap the ignored call notification. This opens the caller’s contact entry, where you can select a reply method.

Adjust call volume

  • When you’re on a call, press the volume button to adjust the call volume.

Silence the ringer on an incoming call

Do one of the following:

  • Tap the ignore call icon.
  • Press volume down.
  • Slide the ringer switch off (red means off). This silences the ringer and any notification sounds. These sounds remain off until you slide the ringer switch back on. Other sounds, such as music and video playback, are not affected by sliding the ringer switch off.

Make a conference call

When you’re on a call, you can join up to 5 calls into a 6-way conference call, provided the service is available from your wireless service provider. The number of calls you can join varies based on your wireless service provider’s network. Additional charges may apply, and minutes in your mobile account may be deducted for each call you place. Contact your wireless service provider for more information.

  1. Make or answer a first call, and then make or answer a second call.
  2. Tap the conference call icon to create the conference call. the conference call screen
  3. Do any of the following if your wireless service provider plan allows for additional calls:
    • To add additional callers, tap the conference call icon.To extract a call from the conference and talk privately, tap the caller name or number, and then tap the conference call icon.To return an extracted call to the conference, tap the conference call icon.
  4. When you’re done, do one of the following:
    • Tap the end call icon to end all calls.
    • Ask one of the callers to hang up, so you can stay connected to the other caller.

Swap between two calls

Note On some phone networks, you can swap between calls only if the second call is incoming. Check with your wireless service provider for details.

Do one of the following:

  • Tap the swap call icon to put the active call on hold, and switch to the other caller.
  • Tap Hold to make the on-hold call the active call.

End a call

Do one of the following:

  • Tap the end call icon.
  • If a headset is attached, press the headset button.

View call information

  1. Open Phone .
  2. Tap the call log icon.
  3. Do any of the following:
    • To switch the types of calls displayed, tap All Calls or Missed Calls.
    • To call a number, tap the number.
    • To save the number to Contacts, tap the add to contacts icon to the right of the number.
    • To view a contact entry, tap the view contact icon to the right of the number.
    • To delete a call history entry, throw the entry off the side of the screen.

      Did you know? In the call log, outgoing calls are designated by a right-pointing green arrow, and incoming calls are designated by a left-pointing blue arrow. Missed calls are designated by a bent red arrow.

      Tip To clear the call log, open the application menu, and tap Clear call history.