Installing certificates using the web browser on your phone

The easiest way to install a self-signed certificate is to log in to your corporate OWA URL using the web browser on your phone.

1. Open Web .
2. Use the browser to access your Outlook email account.
3. When prompted, accept the option to trust the certificate. The phone automatically downloads and installs the certificate.

Manually installing certificates on your phone

If you’re unable to install a certificate using the web browser on your phone, you can manually install the certificate.

For server administrators: Set up the self-signed or privately issued certificate

Contact the mail server vendor for instructions on setting up a self-signed certificate on the server. If your certificate path includes both a root and intermediate certificate, you must export both certificates and provide them to the user to install on the phone.

To export a self-signed or privately issued certificate using Internet Explorer:

1. On a computer, open Internet Explorer and navigate to the server URL.
2. If prompted for a username and password, click Cancel.
3. Double-click the Lock icon. If a menu appears, select View certificates to display the Certificate dialog box.
4. Click the Certification Path tab, and then do one of the following:
   • If there is more than one level in the path, highlight the root certificate (at the top of the certificate tree).
   • If the server is the only item in the path, highlight the server.
5. Click View Certificate.
6. Click the Details tab, and then click Copy to File.
7. When the Windows Export Wizard appears, click Next.
8. Select DER encoded binary X.509 (.CER), and then click Next.
9. Enter a name for the certificate that indicates whether the certificate is the root certificate or an intermediate certificate, and then click Next.
10. Confirm your selections and click Finish.
11. If there is more than one level in the path, repeat steps 4 –10 for the intermediate certificate.

For users: Obtain the certificate you need

Contact your IT department and ask them to send you the SSL CA certificate in X.509 (CER) file format. If you have a working email account on your phone, IT can send the file as an email attachment. If not, IT can deliver the file in some other method that lets you save the certificate file on your desktop.

For users: Install the certificate on your phone

If you obtain the certificate as an email attachment, download the certificate to your phone by opening the email message and tapping the attachment file name. Then follow the steps below to complete the installation.

If you obtain the certificate as a file on your desktop, you need to transfer the certificate file from your computer to the root directory of the USB Drive storage on your phone. For instructions, see Using USB Drive mode to transfer photos, music, videos, documents, and other files to your phone .

After you transfer the certificate to your phone, follow these steps to install it:

1. Open Device Info .
2. Tap More Info.
3. Open the application menu and tap Certificate Manager.
4. Tap and tap the root certificate name (a self-signed certificate is the root certificate).
5. When prompted, tap Trust Certificate to complete the import.
6. If there are any intermediate certificates below the root certificate, install them in order by repeating steps 4 and 5.