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Use Media sync mode to synchronize photos, music, and videos through iTunes

Use Media sync mode to synchronize photos, music, and videos through iTunes

Article ID: 43790

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This article helps you synchronize pictures, videos, and music between iTunes on your computer and your webOS phone using media sync.

Note Media sync is compatible with iTunes version 9.0.1 or earlier. If you don’t have access to a compatible version of iTunes, you can use USB Drive mode to transfer your media files to your phone. See Using USB Drive mode to transfer photos, music, videos, documents, and other files to your phone for details.

You can also open the following types of files in an application that supports the file type:

  • Photos (JPEG, BMP, PNG)
  • Videos (MPEG4, H.263, H.264, MP4, M4V, 3GP, 3GPP, 3G2, 3GP2)
  • Music and podcasts (MP3, AAC, AAC+, AMR, QCELP, WAV)

Note Media sync transfers both protected (DRM) and unprotected media files from iTunes to your phone. However, your phone can only play unprotected media files. Even though the protected (DRM) files do not play back on the phone, the protected files still take up space in your phone's memory.

When your phone is in Media Sync mode, you can’t make or receive calls or use other wireless features such as email or the web.

Before you begin Make sure you have iTunes version 9.0.1 or earlier on your computer.

  1. Confirm that media sync is enabled:
    1. Open Device Info .
    2. Open the application menu and tap Enable Media Sync.

      Note If you see a Disable Media Sync option instead of an Enable Media Sync option, media sync is already enabled.

  2. Connect your phone to your computer with the USB cable. Connect the USB cable to the side of phone
  3. On your phone, tap Media Sync.
  4. The first time you use Media Sync mode, an alert warns you that you cannot make or receive calls or text messages. Tap OK.
  5. Your phone is now in Media Sync mode.
  6. On your computer, iTunes opens automatically.

    Note You can synchronize supported music, videos, TV shows, podcasts, and pictures, but you cannot sync iTunes contacts, calendar events, or games.

  7. Follow the steps in iTunes to synchronize files to your phone. Visit Apple’s website to learn how to sync:

    Disconnect the USB cable from the computer when it is safe to do so.

  8. On your phone, open the Photos, Videos, or Music application to access the files you copied. Each application automatically looks for supported file types and displays them in the list of files. If you’re unable to open a supported file type on your phone, it does not have the proper encoding, and you must open the file on your computer.

palm.com/sync-solutions

Apps to sync playlists, photos, videos and more

Do more with your favorite media files. Easily manage and transfer content on your computer, using third-party sync solutions (sold separately).

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