Do not stop the update before it is finished. Like any important software update for computing devices it is possible for your device to become unusable if the update process is interrupted during a critical phase.

Running applications or browsing the Internet on the desktop PC during the update is not advised. Ensure that ActiveSync is not currently synchronizing or running in the background prior to executing the Treo update. These activities may interfere with the updater process.

Do ...				Do Not ...
Have ActiveSync 4.5 or higher (WMDC for Vista users) installed on your desktop PC. Connect your smart device to the USB ActiveSync cable and complete a synchronization before installing the update. ActiveSync should say "Connected" with the green icon, but not be currently synchronizing, when you run the update. Connect the cable directly to a USB port on your desktop PC. Cradles, docking stations and USB hubs may interfere with the upgrade process. Turn off anti-virus software, screen savers and power saving on your desktop PC. If using a laptop, ensure it has power for at least 60-90 minutes and is not configured to enter a standby or hibernation mode. Disable the ActiveSync option to "sync items as they arrive" if you are using it; instead, set your device to synchronize on a schedule or not at all during the update. IT professionals: See these step-by-step instructions for deploying more than one device: Microsoft.com: Deploying Windows Mobile 5.0 with Windows Small Business Server 2003				Pick up or move your smartphone during the update. This can cause the cable to lose connection and halt the update. Lock or suspend your desktop PC during the update. Use Bluetooth wireless to connect your device with your desktop PC during the update; instead use the USB ActiveSync cable. Remove the synchronization cable during the update. Remove the battery from your smartphone during the update. Remove the power adapter cable during the update. Sprite Backup users: Do not perform a full restore from backups you made before updating your smartphone. If you use the Advanced restore features, do not restore the registry from pre-update backups.

Decompress the downloaded file to a temporary folder, using one of these decompression utilities: WinZip, StuffIt, PKZIP, or Windows default.

Perform a soft reset on your smartphone.

The Today screen should be visible before you proceed.

Connect your device to the PC via the sync cable and allow ActiveSync to complete synchronization.

In the folder created in the step above, double-click the file xxxxxxxx.exe. Follow the onscreen instructions to install the desktop part of the updater. You must accept the End User License Agreement to move forward with this update.

Follow the on-screen instructions on the PC to update your device.

Warning: Do not unplug the AC adapter from your smartphone or try to stop the update while it is in progress. If you stop the update partway through, your smartphone will be inoperable until you complete the update.

Do not pick up or move your smartphone during the update .

ActiveSync will shut down on your desktop PC. It will restart a short time later during the update process.

During the update process your screen may look like this for several minutes. The display on the phone may change several times during the update process. However, while the update is running, your smartphone will be inactive. You will see the status on your PC, along with the elapsed time of the update. The process takes about 20 minutes.

First, your screen will display the Treo logo for several minutes.

Next, a blue progress bar will appear. It will advance as the update is installed.

During the installation, your device will reset while displaying a screen titled Important on your desktop. Allow your device to fully reboot before pressing the Continue button.

During this process, do not disconnect the Sync cable at any time. The cable should stay connected throughout the update.

Once the process is finished, you will see an "Update Complete" screen on your desktop PC.

Click the Finish button.

Disconnect the Treo smartphone from the sync cable. Perform a soft reset on the device.

Be sure to re-activate your smart device after the update. Dial *228 and then select option 2.

Verify the software version string on the device is TREO700W-1.23-VXW

1. Press Start . Select Settings.
2. Select the System tab. Open About. Go to the Phone tab.
3. Look at the Software Version. You should see;

   TREO700W-1.23-VXW